Defamation, Copyright, and Trademark Infringement Policy

American Shutter Company (“we,” “us,” or “our”) is committed to protecting the integrity of our brand, respecting intellectual property rights, and maintaining accurate, lawful, and non-defamatory content on our website and digital platforms. This Take Down Policy outlines how we handle requests regarding defamation, copyright infringement, and trademark misuse.

1. Defamation Policy

We take defamation concerns seriously and will promptly review any request to remove or correct content that is alleged to be:

  • False or misleading

  • Harmful to an individual’s or entity’s reputation

  • Posted without factual basis

How to Submit a Defamation Request

Please provide:

  1. Your full legal name

  2. Your contact information

  3. The exact URL(s) of the content in question

  4. A description of why the content is defamatory

  5. Evidence supporting your claim

  6. A statement confirming the accuracy of your claim under penalty of perjury

Once received, we will:

  • Review the claim

  • Determine whether the content violates our standards

  • Remove, modify, or retain the content as appropriate

  • Respond within a reasonable timeframe

2. Copyright Infringement Policy (DMCA-Style)

American Shutter Company respects copyright law and the intellectual property rights of others. If you believe your copyrighted work has been reproduced, displayed, or distributed on our website without authorization, you may submit a takedown request.

DMCA-Style Notice Requirements

Your written request must include:

  1. Identification of the copyrighted work claimed to be infringed

  2. The URL(s) where the infringing material appears

  3. Your contact information (name, address, phone, and email)

  4. A statement that you believe in good faith that the use is not authorized

  5. A statement that the information provided is accurate

  6. Your physical or electronic signature

Upon receiving a valid request, we will:

  • Remove or disable access to the allegedly infringing content

  • Notify the party who posted the content

  • Allow them the opportunity to submit a counter-notification (if appropriate)

3. Trademark Infringement Policy

We protect our brand and trademarks, including but not limited to:

  • American Shutter Company name

  • Logos, marks, and brand assets

  • Any proprietary phrases, branding, or product descriptors

We also respect the trademarks of others.

To Report Trademark Misuse

Provide:

  1. Your full name and business name (if applicable)

  2. Proof of trademark ownership (registration or usage evidence)

  3. The specific trademark in question

  4. The URL(s) where the alleged misuse occurs

  5. A statement describing the nature of the infringement

  6. A good-faith declaration that you believe misuse is unauthorized

We will review the claim and take appropriate action, which may include:

  • Removing or correcting the content

  • Requesting modifications from third-party platforms

  • Disabling misleading or unauthorized use of trademarks

4. How to Submit a Take Down Request

All takedown requests should be submitted in writing to:

American Shutter Company
Email: quote@americanshutterco.com
Phone: 770-312-8412
Address: Canton, GA

5. Response Time

We aim to review all legally valid requests within 5–10 business days, though complex cases may require additional time.

6. False Claims

Submitting false, misleading, or bad-faith takedown notices may result in:

  • Denial of the request

  • Legal consequences

  • Reporting of abuse to relevant authorities

We reserve the right to decline requests that lack sufficient information or do not meet legal requirements.

7. Policy Updates

American Shutter Company may update this Take Down Policy at any time. Continued use of our website constitutes acceptance of the revised policy.